From stockouts to streamlined: How Sunriver Resort took amenities off its plate

For Lance Baptiste, Director of Operations, amenity management was becoming a drag on the whole operation. Inventory tracking, mid-week supply runs, and manually packing kits weren’t just inefficient—they were pulling focus from bigger priorities.

“We had to go in, place the orders, and manage the logistics ourselves,” Lance said. “It really cut into our time.”

So they made a change.

From Headache to Hands-Off: How Mike Z Rentals Scaled Guest Experience with sojo

When Mike Z Rentals brought cleaning in-house, they knew one thing: managing supplies across 500+ homes couldn’t be another operational nightmare. From inventory chaos to inconsistent guest presentation, the logistics of amenities felt like a full-time job—until they found sojo.

Two Days Back, 180 Homes Covered: How Hobbs Realty Streamlined Turn Days with sojo

Running vacation rentals on the coast of North Carolina is no small feat—especially when you're managing 180+ properties like the team at Hobbs Realty. Between seasonal turnover, owner expectations, and keeping guests happy, the last thing your team needs is to spend days packing toilet paper and trash bags into boxes.

Bethany Smith, Chief Administrative Officer at Hobbs Realty, knew there had to be a better way. Spoiler: there was. Since switching to sojo, Hobbs has taken the stress out of stocking and turned amenity chaos into calm.

Their "Cheapest Employee": How sojo Helped iTrip Simplify Operations and Eliminate Inventory Headaches

Amy Rogers, a property manager at iTrip with an in-house cleaning team, was spending too much time on amenity management. Between tracking supplies, juggling multiple vendors, and having her inspector manually stock properties, the process was becoming a major operational drain.

That’s where sojo stepped in.

The Ultimate Vacation Rental Amenity Checklist

Stocking your vacation rental with the right amenities isn't just about convenience—it’s about creating a seamless, memorable guest experience. Nobody wants to start their trip with a run to the store for forgotten basics. With the right essentials in place, you can eliminate guest stress (and your own).

This checklist covers everything you need to impress guests, reduce complaints, and keep those 5-star reviews rolling in.

Peak Season Survival Guide

A thoughtful recovery plan doesn’t just salvage a guest experience — it can flip frustration into five stars, win guest loyalty, and turn a bad moment into your brand’s standout memory.

Here’s how to create a guest recovery system that’s ready before things go sideways — not after.

$180K in Direct Bookings: How sojo’s Custom Branding Helped Harris Vacations Turn Amenities into Revenue

Harris Vacations has built its reputation on delivering exceptional guest experiences across its growing portfolio of properties. But behind the scenes, keeping up with amenity inventory, manually kitting supplies, and ensuring brand consistency quickly became a challenge.

10+ Hours Saved Per Week: How sojo’s Automation Made Fickling & Company More Efficient

Fickling & Company Vacation Rentals has been in the game long enough to know that turn days can be brutal. Managing nearly 100 properties along Florida’s Panhandle, their team was spending way too much time tracking inventory, bagging amenities, and handling last-minute supply runs.

Since March 2023, sojo has been their not-so-secret weapon—automating amenities, saving time, and making guests and owners seriously impressed.

Small Details, Big Returns: 3 Ways Welcome Cards Build Your Brand.

You do all the hard work—managing bookings, creating dreamy spaces, and making sure your guests have an amazing stay—yet OTAs like Airbnb and Vrbo get all the credit.

It’s time to take back the spotlight.

Prepping for the holiday hustle and beyond: A guide for vacation rental property managers|

It's time to deck the halls of your vacation rental! The holidays are just around the corner, and it's the perfect time to start planning for the seasonal peak. With families gathering and friends planning getaways, your rental could be in high demand. A little planning and the right tools can turn this holiday season into a profitable success. Here are some key strategies to ensure a successful holiday season, and to plan ahead for 2025!

Welcome to part two of sojo's Vacation Rental Marketing Playbook

Your brand is more than just a logo – it’s the story you tell, the experience you create, and the connection you build with your guests.