$180K in Direct Bookings: How sojo’s Custom Branding Helped Harris Vacations Turn Amenities into Revenue

sojo x Harris Vacations case study

Harris Vacations has built its reputation on delivering exceptional guest experiences across its growing portfolio of properties. But behind the scenes, keeping up with amenity inventory, manually kitting supplies, and ensuring brand consistency quickly became a challenge.

With a team stretched thin managing supply logistics, they needed a smarter way to handle amenity replenishment. That’s where sojo came in—automating shipments, streamlining processes, and delivering the premium, custom-branded experience that Harris Vacations was looking for.

 

What’s in their sojo setup?

Bathroom: PRO+ full bath kits

Kitchen: PRO+ kitchen kits

Essentials: Paper towels & toilet paper

Extras: Foldable tote bag, after sun care kit & welcome card

 

$180K in Direct Bookings—From a Box?

It’s not just the efficiency gains that make sojo a game-changer for Harris Vacations. The custom-branded packaging has made a serious impact—on both guests and property owners.

  • Guests rave about the premium presentation—it feels high-end, polished, and on-brand.

  • Owners love the elevated experience—sojo’s sleek kits reinforce the luxury touch they want in their homes.

  • And the results speak for themselves—sojo’s branded packaging and in-home QR codes have generated $180K in direct bookings in the last six months since launch.

 

“sojo has done everything they promised—from creative packaging and branding to amenities that impress both guests and owners. It’s been a flawless partnership.”

— Harris Vacations Team

 
Harris Vacations custom branded kitchen kit

From Manual Chaos to Fully Automated Deliveries

Before sojo, Harris Vacations’ team spent hours every week manually tracking inventory, verifying quantities, and assembling amenity kits. Their QA manager and warehouse team juggled everything—double-checking stock, organizing shipments, and making sure every property had what it needed.

Now? That’s all in the past.

With sojo’s automated shipments, they’ve:

  • Eliminated manual inventory tracking and kitting, giving their team back 12+ hours per week.

  • Cut out last-minute supply runs and removed the risk of running out of essentials.

  • Freed up housekeeping staff—so they can focus on prepping homes, not shopping for supplies.

  • Achieved brand consistency across every home, ensuring guests experience the same premium quality, every stay.

 

“Before sojo, we were handling amenities manually—week in, week out. Now, everything arrives exactly where it’s supposed to, on time, every time. It’s been a massive time saver.”

— Harris Vacations Team

 

An Operational Upgrade That Pays Off

With their rapid growth, Harris Vacations needed a solution that could scale with them—without compromising on quality. sojo delivered.

  • Time savings across the board—no more manual kitting, tracking, or supply headaches.

  • A premium, cohesive brand experience—for guests and owners alike.

  • A competitive edge in owner acquisition—showcasing sojo’s curated products during onboarding helps seal the deal.

  • New revenue opportunities—leveraging QR codes and branded products to drive direct bookings.

For Harris Vacations, moving to sojo in 2024 was a no-brainer—and it’s paid off in time saved, consistency delivered, and a guest experience that stands out.

 

If you’re still spending hours managing amenities, tracking inventory, and dealing with last-minute supply runs, it might be time to let sojo take the weight off your shoulders.

and see how sojo can transform your operations.

 

sojo is an Amenity Automation Platform for Vacation Rentals. With more than 30k properties on our integrated platform, we’re able to support property managers and their staff to keep turn days automated and the products a welcome surprise to their guests.

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10+ Hours Saved Per Week: How sojo’s Automation Made Fickling & Company More Efficient