10+ Hours Saved Per Week: How sojo’s Automation Made Fickling & Company More Efficient
Fickling & Company Vacation Rentals has been in the game long enough to know that turn days can be brutal. Managing nearly 100 properties along Florida’s Panhandle, their team was spending way too much time tracking inventory, bagging amenities, and handling last-minute supply runs.
Since March 2023, sojo has been their not-so-secret weapon—automating amenities, saving time, and making guests and owners seriously impressed.
What’s in their sojo setup?
🛁 Bathroom: PRO+ full bath kits + PRO+ half bath kits
🍽 Kitchen: LUX kitchen kits
🧻 Essentials: Paper towels & toilet paper
From kitting chaos to seamless shipments
Before sojo, Kim and her team spent hours manually kitting supplies—counting soaps, bagging amenities, and tracking stock levels. The inefficiencies were eating into their time and staffing resources. Since implementing sojo’s automated amenity replenishment, they have:
✅ Reduced their staffing needs from three team members to two, freeing up time for property organization and guest services.
✅ Cut 8+ hours per week of manual kitting and inventory tracking for the housekeeping team.
✅ Saved Kim personally 2-3 hours per week on supply management.
✅ Eliminated last-minute supply runs and stressful peak-season shortages
"Now, it just comes shipped by house and date—you couldn’t ask for a better product or company. sojo really has made turn days suck less, just like they said."
— Kim Cook, Director, Fickling & Company Vacation Rentals
Custom packaging that wows guests—and wins over owners
When it comes to standing out, the details matter. Fickling & Company guests don’t just appreciate the custom-branded, high-end amenities—they talk about them. Some even call after their stay to ask where they can buy the shampoo themselves!
✅ Guests love the "starter set"
—no more rushing to the store for essentials.
✅ Owners are all in
—sojo’s sleek packaging adds a hotel-quality touch to every property.
✅ Branded kits = brand consistency
—elevating the experience across every stay.
And the impact goes beyond guest satisfaction. sojo has become a key selling point for owner acquisition. In a market where competing management companies use sojo, owners now expect a higher level of amenities. New property owners are often blown away by the professional presentation, and Fickling & Company leverages that as part of their onboarding process.
“When I meet with new owners, I bring a sample of our sojo amenities so they can see and feel the quality. It’s a small touch that makes a big impact.”
— Kim Cook, Director, Fickling & Company Vacation Rentals
Turn days, transformed
For Kim and her team, sojo is more than just an amenity provider—it’s a strategic partner in running a smoother, more efficient operation. From reducing staffing needs and eliminating supply headaches to wowing guests and owners, sojo has helped Fickling & Company elevate every aspect of their business.
The results speak for themselves:
✔ More time back in their week.
✔ Less manual labor and fewer mistakes.
✔ Happier guests and impressed owners.
✔ Stronger market differentiation and brand consistency.
If you’re a vacation rental manager tired of kitting supplies, tracking inventory, and running last-minute errands for toilet paper, maybe it’s time to let sojo do the heavy lifting.
Join Fickling & Company and other top-tier vacation rental managers who are making operations smoother, smarter, and stress-free.
sojo is an Amenity Automation Platform for Vacation Rentals. With more than 30k properties on our integrated platform, we’re able to support property managers and their staff to keep turn days automated and the products a welcome surprise to their guests.