Challenge your inspectors to use their 5 senses

Have you ever had a vacation that stands out? Can you pinpoint what made that hospitality experience better than others?

Encourage your inspectors to use their senses to make a lasting impression on your guests.

Here are five opportunities to instantly make your guests feel at home!

1. See
Let's talk lighting. It can be a game changer for a few reasons. Leverage smart lighting (like the setup from Point Central) to ensure the exterior and interior of every home is well lit on check-in. Especially if the guest checks in at night!

2. Smell
Did you know you can automate scents? The sojo team loves Pura, a smart diffuser that allows you to create a schedule for your scents. You could even allow your guests to choose which scent they want in their home during their stay.

3. Hear
Use your TV's timer to schedule music. If you've ever walked into a silent home, you know it can feel a little creepy and unwelcoming. This is an easy way to make things feel a little more comfy.

4. Taste
Nothing makes guests feel more at home than a little snack.  And, these actually can be totally automated! We can ship snacks for every reservation starting at $2. You can also use companies like Crumbl Cookies to schedule cookie deliveries!

5. Touch
Give your guests something to engage with right away. The best example we've heard of this? Sarah Bradford told a story about a vacation rental she stayed in that had photo booth props and colorful caftans in the living room that encouraged them to instantly start the party.

Next step? Share this with your team. It's a basic-yet-effective framework for leveling up your check-in experience.  If you implement something new, let us know!

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About sojo

sojo is an Amenity Automation Platform for Vacation Rentals. With more than 20k properties on our integrated platform, we’re able to support property managers and their staff to keep turn days automated and the products a welcome surprise to their guests.

Want to see what all the hospitality hype is about? Claim your free sample kit here.